On the day, take out of the freezer and leave at room temperature for 2 - 3 hours before serving (depending on the outside temperature). Give it a poke to test how soft it is, it should be cold, soft and easily spoonable. If you don’t eat all the trifle, you can re-freeze, or keep in the fridge for up to 3 days.

‍If you already have the Messina app, make sure your Bopple account is using the same email. We'll email your points a few days after making your purchase.

Don't have our app? Need a bit of convincing? Every time you make a purchase in store with our mobile app or buy select products through our website, you'll receive 10 Messina App points per dollar you spend. You're the boss of your points. They add up to free gelato and other cool things which you can redeem as and when you please. Download the Messina app

The trifle should be stored frozen, the custard should be stored in the fridge. You'll receive serving instructions in the box with your trifle

‍Unfortunately no refunds or cancellations can be made, due to it being a limited edition product.

Please make sure you collect your order during the 'pick up dates'. Due to limited amount of storage space in stores, we are unable to keep products for too long. If you have extenuating circumstances, please email us at info@gelatomessina.com.