- You can buy vouchers in any of our stores, or via our website

- Minimum spend is $10 in-store, $20 online, or choose our e-voucher which can be any denomination

- Gift cards and E-Vouchers can be redeemed on purchases in-store only - check our list of eligible stores here.

- The lucky recipient can use it in instalments until the total has been reached

- Valid for 3 years from the date of purchase. Cannot be used for online purchases, bookings (Gelato Classes, Creative Department bookings) or at pop-ups or Events.

- Having issues? Contact us here

These Terms and Conditions apply to all Gift Cards or E-Vouchers issued by: Gelato Messina Australia

1. Introduction

a) To the extent permitted by law, these Terms of Use containthe full set of conditions governing the purchase, issue, redemption and use of your Gelato Messina Gift Card. Any recipient of the Gift Card should be directed to these Terms of Use to ensure that they are appropriately informed before they make use of their Gift Card.

b) If you have any questions or would like more information about your Gift Card, please call Messina Head Office on (02) 9669 4527or email info@gelatomessina.com

2. Accepting The Gift Card And Agreeing To The Terms Of Use

By purchasing, redeeming, attempting to redeem or otherwise using a Gift Card, you accept and agree to be bound by these Terms of Use.

a) Gift Cards may be purchased at participating Gelato Messina stores in Australia or online at gelatomessina.com.

b) The initial value deposited to the account of the Gift Card is determined as at the time of purchase, in local currency and no further amounts may be deposited following purchase.

c) Gift Cards may not be cancelled once payment has been processed. Gift Cards are not (in part or in full) refundable or redeemable for cash.

Gift cards and e-giftcards cannot be used in the Messina App, and we do not offer loyalty points on any voucher purchases.

3. Purchases Using The Gift Card

a) You may use your Gift Card to purchase goods at any Gelato Messina store - please check our list of storeshere (gift cards cannot be redeemed at pop-ups or events). You cannot use the gift card for online purchases.

b) Your Gift Card may only be used to make purchases up to the value contained on the Gift Card. If you wish to make a purchase of goods for an amount that exceeds the value on your Gift Card, you must pay the excess using another payment method.

c) No change will be given where any value or credit balance remains onthe Gift Card following a purchase of goods.

d) Your Gift Card cannot be used to purchase another Gift Card.

e) The minimum amount a Gift Card can be topped up with is $10 instores and $20 online. E-Vouchers have no minimum purchase value.

4. No Cash Advances

a) You cannot obtain any cash advance with your Gift Card.

5. Expiry And Value Balance

a) Your Gift Card will be valid for 3 years from the date of purchase. The value of any unused balance on the Gift Card after the date of expiry will be forfeited and will not be refunded, credited or transferred to any replacement or new Gift Card. It is your responsibility to ensure the value placed on the Gift Card is redeemed within that time frame.

b) You can confirm the expiry date and balance of your Gelato Messina Gift Card and your transaction history by presenting your Gift Card at the counter in any Gelato Messina store.

6. Lost, Stolen Or Damaged Gift Cards

a) Gelato Messina accepts no responsibility for the loss, theft or destruction of Gelato Messina Gift Cards and Gelato Messina has no obligation to replace or refund the value of lost, stolen or damaged Gift Cards.

b) You are liable for all transactions on your Gelato Messina Gift Card, including where your Gift Card has been lost or stolen.

Gelato Messina is entitled to prevent further use or the redemption of the value contained on any Gift Card if:

i) you report that it has been lost, stolen or damaged; or

ii) if Gelato Messina believes or has reason to suspect that the Gift Card has beenor will be used in a manner that contravenes these Terms of Use or is unlawful, misleading or deceptive, unfair or causes detriment to any other person.

7. Changes To Terms Of Use

a) Gelato Messina reserves the right to change any of the terms contained in these Terms of Use, including the adding or removing of Gelato Messina stores at which the Gift Card may be used, at any time without notice.

8. Queries Or Complaints

a) If you have any queries or complaints regarding the purchase or use of the Gift Card, please contact call Messina Head Office on (02) 9669 4527 or email info@gelatomessina.com

9. Applicable Law

a) These Terms of Use are to be construed and enforced in accordance with the laws of New South Wales, Australia. Any dispute arising from your receipt or use of a Gift Card is exclusively subject to the jurisdiction of the courts of New South Wales, Australia (including the Federal Court of Australia).